Kim of Orlando FL (11/14/07)
I purchased a puppy from Petland in Orlando, Florida on 7/2/07. The day we brought her home I noticed she had what appeared to be kennel cough. I got her into the vet and her kennel cough had turned into pneumonia. Petland agreed to pay for all services as they sold us the dog in this condition. Now months later my puppy is still sick and is still being treated by the vet all going back to the kennel cough. She has been on medication since we purchased her.
Last weekend I took her in for a re-check since she was still coughing and to my surprise was informed that Petland was refusing to pay for any further treatment. However, she has never been cured of her sickness that they sold her to me with. I was also never given the option to get a new puppy, one with out any medical problems. I strongly believe Petland is selling puppies that they know are sick for outrageous amount of money and then refusing to finish the treatment agreement they originally agreed to.
I now have a sick puppy that cost over $2000 and now also have to pay for all of our visits and medication. This visit alone cost me $110 and I was informed she would need to be brought back for further medication. I have all the receipts for every visit we have taken her to and all of them show the same exact illness that Petland sold her to us with.
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