Michelle of Liverpool NY (11/14/07)
We purchased a black lab from Petland of Syracuse in February. I brought my kids with me, so the salespeople were aware of their ages (10, 7 and 4). I was assured by the consultant that this breed was a good family dog.
Recently she attacked two of my children, on two separate occasions, causing injury and terror. In both cases, the attack was unprovoked. She has been to training (6 weeks) She has plenty of room to run and gets lots of exercise. She is well taken care of.
After doing some research about the animals that Petland sells, I worried that our dog could have some genetic deficit that casues her to snap. When I called Petland for some advice, the owner, Jeffrey F, would not come to the phone. I was told he would call me back and he did not. He only returned my call after I said that I was putting the dog in the car to bring her to the store.
Once there Jeff explained to me that it was a behavior issue and that we must be training our dog to behave this way. He suggested that I get a personal dog trainer. When I asked about the training that was supposed to be a part of the VERY EXPENSIVE package we got with the dog, he showed me the 1-800 number!!! He sold me a phone number, no real help. This is clearly a dangerous situation, but he offered nothing.
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