Kelli of Edwards CA (09/25/07)
I purchased a puppy from PetLand. As we waited for our puppy to be bathed and ready to go home with us, the top kennel door was left open and the puppy which was kennelled with my puppy fell out onto the ground. This was about a 4 and a half foot fall. Someone picked up the puppy and it was placed back into the kennel.
Furthermore, we live 4 hours from this pet store and spent aproximately $1250 after paying for our pet and food, toys, etc. When the registration papers came in to the store, the store manager refused to send my registration papers to me unless I paid a $10 certified registration fee. I don't think it is too much to ask for PetLand to pay the cost of shipping the registration papers to me after spending such a large amount of money in their store.
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