Debra of Tavares FL (12/19/07)

I purchased a Papillion Puppy from Petland in Leesburg, I did not know that he was very sick and he almost died. The main thing that he had was Phenomena (among other things). We have saved his life thanks to a wonderful vet. I have tried calling Petland and contacting their corp. office. The store told me that I could send into the insurance company and get $800.00 towards the vet bill and wouldn't talk to me any further, and they didn't care how the puppy was. Their corp. office couldn't even get the store to call them back so they said that they couldn't help either.

My puppy is doing better and is going to live, he was in the hospital for 6 days and he has to keep going to the vet for blood work and X-rays until the Pneumonia is gone and my vet bill is going to go over $2,000 before I am done. He is a part of our family and a wonderful puppy. My point is that this pet store doesn't care and won't even talk to me. I know from talking to people that I am not alone, this has happened a lot to people. There is a warranty for up to the price of the dog but what about the fact that I supposedly purchased a healthy puppy.

He is adorable and weighed 2 lbs. 5 oz. when I got him. The important thing is my puppy is going to be O.K. but it is not right what they are doing. I have all of the vet notes and bills and even a page from the pet store showing were he had lost 3 oz. and they did nothing about it and when you don't weigh much more than that, that is a lot!!!